Overview
SurgeonCheck LLC and its subsidiaries (“SurgeonCheck,” “we,” “us,” “our”) at times collect sensitive or confidential personal information in the ordinary course of business. We understand the importance of maintaining the confidentiality of such information and are committed to attempting to ensure the security of any information provided to us at all times. This site is not intended for children and we do not knowingly collect data relating to children. We do not sell personal information. We collect, use, and share personal information solely to support the provision of marketing services, and other operational and administrative purposes. This privacy policy (this “Privacy Policy”) shall govern our use and disclosure of your personal information. This Privacy Policy also explains your rights, where applicable, under certain data protection laws, including the California Consumer Privacy Act of 2018 (CCPA).
If you do not agree and approve of the terms and conditions of this Privacy Policy, you are advised and instructed not to use or access www.surgeoncheck.com (this “site”). By accessing or using this site, or sharing your information with SurgeonCheck, you agree to the terms set out in this Privacy Policy. As a current or potential client of SurgeonCheck, you acknowledge that you have read, understood, and agree with this Privacy Policy.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy. It will be reviewed periodically and updated in accordance with evolving privacy practices and requirements. We encourage you to periodically review this page. If we make any material changes in the way we collect, use, and/or share the personal information that you have provided, we will notify you by posting a notice of the changes in a conspicuous manner on this site. Your continued use of this site will be deemed acceptance of any such changes to the Privacy Policy, and they shall be binding upon you.
Information Subject to HIPPA
SurgeonCheck is not a “covered entity” as that term is defined in the Health Insurance Portability and Accountability Act (“HIPAA”). To the extent that we receive “protected health information” as defined by HIPAA, we do so as permitted by HIPAA, for example, pursuant to a Business Associate Agreement with a covered entity. To the extent that you wish to exercise any rights under HIPAA, you should review the privacy practices of the relevant covered entity and/or contact such entity.
Information Collected
In order to deliver personalized and relevant information to you through our site, we collect certain information from users. Please do not provide any sensitive information or protected health information. In operating this site, we may collect and process the following data about you:
- Details of your visits to this site and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data, including your IP address, the date and time you accessed or left this site, and which pages you viewed. Some parts of this site use cookies and other technologies to collect this information about your general site usage. Cookies are small data files stored on your hard drive by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on this site. By using our site, you consent to our use of cookies and the placement of cookies on your device for the purposes described.
- Information that you provide directly to us by filling in forms on this site, including when you create an account, complete a survey for research purposes, or request further services, such as to view healthcare provider information.
- Information provided to us when you communicate with us for any reason.
With all site visitors, even those who do not complete any forms or otherwise seek our services, certain information is automatically collected through the use of a third-party service, Google Analytics, and similar technologies. This information helps us administer, protect, and improve our services, analyze usage, and improve users’ experience. Through Google Analytics, this site collects online identifiers, including cookie identifiers, IP addresses, and device identifiers. Google Analytics collects information and reports site usage statistics.
We do not collect sensitive personal information for the purpose of inferring characteristics about a person.
Use of Personal Information
SurgeonCheck stores personal client and prospective client information in its databases in order to provide our services to you in the best possible manner. In addition, we may use this information (a) to provide you with information that you have requested, (b) to provide products and services you have requested, (c) to provide you with information relating to our products and services, (d) to monitor and conduct an analysis of site traffic and usage patterns, (e) to analyze trends, (f) to distribute reports, (g) to respond to clients’ inquiries, (h) to resolve problems, (i) to offer new services, (j) to fulfill other purposes permitted or required by law, (k) to bill for services rendered and facilitate payment processing, as applicable, (l) to send you healthcare news, newsletters, marketing communications, and other materials that may interest you, (m) to operate, troubleshoot, analyze, and improve our website and digital services, (n) as reasonably necessary and appropriate, to detect or prevent fraud, to comply with legal obligations, or protect your, our, or others’ rights, (o) to provide you with technology resources, or (p) for other uses disclosed to you, with your consent. We may retain your information after you stop using SurgeonCheck’s services or otherwise interacting with us.
Sharing Personal Information
We share information with third-parties (e.g., contractors and service providers) when necessary to provide products and services to you, to market our products and services, to manage SurgeonCheck, when we have your consent, or when required by law. SurgeonCheck may share personal information with its affiliates and subsidiaries for the purposes set out in this Privacy Policy.
When we disclose your personal information to vendors involved in the administration and operation of SurgeonCheck, and where required or appropriate and feasible, we obtain written assurances from such vendors that their privacy and security practices are in accord with applicable legal requirements.
We may also disclose your personal information to third-parties (a) where we sell or merge any or all of our business and/or our assets to a third-party, (b) where we are legally required to disclose your information, or (c) when we are contractually obligated to disclose it. However, under no circumstances does SurgeonCheck sell, trade, or barter the information.
Our Practices Regarding Children’s Information
Our site is intended for users age 18 and older. We do not knowingly collect information from anyone under the age of 18, nor do we market our services to them. If we discover that we have inadvertently collected information from anyone under the age of 18, we will delete that information.
Intended for Users in the United States of America
Our site is provided and operated from the United States of America and is intended only for users in the United States of America. By using this site, you acknowledge and agree to the transfer of information to the United States of America and to the application of the laws of the United States of America.
Links to Third-Party Websites
This site and communications from SurgeonCheck may link to third-party websites that we do not control. This site may include integrated content or links to content and services provided by third-parties (e.g., for client payment processing, viewing videos, and social media). This Privacy Policy does not address the privacy, security, or other practices of these third-party service providers. We encourage you to review the privacy and security practices of third-party websites and vendors before providing personal information. We do not accept any responsibility or liability for their policies or the protection of data you provide to third-party websites accessed via this site.
Data Retention
SurgeonCheck’s data management, retention and destruction policies vary based on legal requirements, jurisdiction, and the type and format of the data. Appropriate retention periods for personal information are determined by considering, among other things, the nature of the information, the purposes for which it is retained, relative technical constraints and legal and contractual requirements.
Data Security
To ensure that your information is secure, we have put in place commercially suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect on our site in accord with United States of America requirements. Nevertheless, the transmission of information via the internet is not entirely secure and therefore we cannot guarantee the security of data sent to us electronically over cellular and wireless networks that we do not control. Any transmission of information is entirely at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on this site.
Choices About Your Data
Site visitors can take steps to limit the amount of personal information collected. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser. To opt out of being tracked by Google Analytics, visit https://tools.google.com/dlpage/gaoptout.
Data Privacy Rights – California
Legal Rights for California Consumers
To the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights in relation to the personal information we collect:
- The right to know what personal information we have collected and how we have used and disclosed that personal information (as described above).
- The right to request deletion of your personal information.
- The right to opt out of the sale of your personal information (as noted above, SurgeonCheck does not sell your personal information).
- The right to limit use or disclosure of your sensitive personal information (where such use or disclosure is to infer characteristics about a person. As noted above, SurgeonCheck does not use sensitive information in this way).
- The right to correct inaccurate personal information collected about you.
- The right to be free from discrimination relating to the exercise of any of your privacy rights.
California residents who have provided personal information to SurgeonCheck can request:
- To know the categories of personal information we have collected about you, the reason(s) we have collected it, the sources of the data, and the categories of third-parties with whom we share the information.
- To know the specific pieces of information we have collected about you (in addition to the information described above).
- The correction or deletion of personal information we hold about you. Please note that requests to correct or delete data are subject to various limitations and SurgeonCheck may retain certain data as permitted by law.
If you have only provided personal information as a result of browsing this site (i.e., you did not complete any forms or send SurgeonCheck any e-mails or other communications), SurgeonCheck is unable to provide information about the specific personal information it holds about you.
Data requests can be made by e-mailing help@surgeoncheck.com.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or the requestor’s authority to make the request. An authorized agent may request information on your behalf if they provide evidence of their legal authority to submit such requests.
Verifying your identity is required before we respond to your request. To verify your identity, we will collect basic personal information about you to match with our records. Next, you will receive an e-mail confirmation that your request was received, as well as information about additional steps that may be required to confirm your identity and verify appropriate contact information. You may make data requests no more than twice in a 12-month period.
We will try to respond to verifiable requests within 45 days. If we require more time, we will inform you of the reason and extension period in a written response. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
California “Shine the Light” Disclosures
Pursuant to California Civil Code Section 1798.83(c)(2), California law requires us to inform California residents who have provided us with personal information that they may request information from us about our disclosures to third-parties for their direct marketing purposes. To request this information, please contact us at help@surgeoncheck.com.